Elimination Discrimination In The Workplace †MyAssignmenthelp.com

Question: Discuss about the Elimination Discrimination In The Workplace. Answer: Brian Ellis, whose age is 57 years and is working for a Blue and Green Taxi company since 15 years considers himself as a competent driver because till now he is not involved in any major accidents and he also believes that he has good skills of driving. However, the company has recently conducted a survey regarding the client satisfaction, and the results of the survey have revealed that some of the clients were not comfortable with his driving because of the speed and potential danger. Now, the manager has to look into this matter and take concrete steps regarding this issue. Since, Brian is a long-term employee; the manager needs to think properly before coming to inference. Here in this situation, the manager is concerned with the satisfaction of the clients as well as the retention of Brian in the company. The manager will deal with the situation by considering all the aspects of the business operations. Anti-discrimination legislation concerns the elimination discrimination in the workplace. The discrimination can be regarding age, gender, color, race, religion, sex, etc (Barak2013).Since Brian, is on the verge of getting retired as his age is 57 and the clients are not satisfied with his service, the manager cannot terminate him from the job. The manager needs to take a decision keeping in mind the ethical principles of business operations. Beside economic expectations, every company also has the ethical responsibilities (Veltri et al 2013).The most important ethical concept is integrity, if an organization acts with integrity, it will naturally lead to the progression of ethical behavior (Bryman and Bell 2015). Brian should comply with the instructions in a code of practice, and the manager should train him to ensure that he is aware and know how to comply with the relevant codes. Occupational health and safety involve the health concerns and the safety of the individuals in the w orkplace (Zanko and Dawson 2012). The manager should recommend Brian to make some concrete changes in his driving skills so that he can satisfy the clients in all the possible way. He should think about the life of the clients while driving the taxi. Therefore, he should not speed up until and unless the clients tell him to do so. As the clients feel uncomfortable with the speed and the potential danger of Brian's driving, he needs to work on these parameters because it is affecting his professionalism as well as the growth of the company. To achieve the high levels of customer satisfaction, an organization has to monitor continuously and inspect the opinions, experiences and feedback of the clients (Tricker 2015). Hence, the manager needs to assess the performance of Brian critically and recommend the alterations which are required in his driving skill. If he progressively learns and amends those changes, then he will be able to deliver his work in an efficient manner and satisfy t he clients. In case, if he is not able to inculcate all the changes in his driving skills, then an action needs to be taken such as re-training to work on the weaker sections to bounce back more efficiently. References: Barak, M.E.M., 2013.Managing diversity: Toward a globally inclusive workplace. Sage Publications. Bryman, A. and Bell, E., 2015.Business research methods. Oxford University Press, USA. Friend, M.A. and Kohn, J.P., 2014.Fundamentals of occupational safety and health. Bernan Press. Tricker, R.B., 2015.Corporate governance: Principles, policies, and practices. OUP Oxford. Veltri, A., Pagell, M., Johnston, D., Tompa, E., Robson, L., Amick III, B.C., Hogg-Johnson, S. and Macdonald, S., 2013. Understanding safety in the context of business operations: An exploratory study using case studies.Safety science,55, pp.119-134. Zanko, M. and Dawson, P., 2012. Occupational health and safety management in organizations: A review.International Journal of Management Reviews,14(3), pp.328-344.